Terms & Conditions

📄 TERMS & CONDITIONS (FULL MASTER VERSION)

Norfolk FX Trader is a trading name of JJ’s Enterprises Norfolk Limited (Company Number: 13117805).

By accessing this website or purchasing any product, you agree to be bound by these Terms & Conditions.

If you do not agree, you must not purchase or use any services.

1. AGREEMENT TO TERMS

By purchasing from this website, you confirm that:

  • You are at least 18 years old

  • You have read and understood these Terms

  • You agree to be bound by them in full

  • You understand access is delivered immediately upon purchase

We reserve the right to update these Terms at any time. Continued use of the service constitutes acceptance of any changes.

2. ELIGIBILITY

All products and services are intended for individuals aged 18 and over only.

3. PRODUCTS & SERVICES

We provide digital educational services with structured tutor support, including:

(1) Profit Per Trade Workshop – £49

A foundational educational workshop designed to introduce core trading principles and basic market understanding.

Includes:

  • structured educational content

  • access to explanatory materials

  • access to tutor-led clarification and support via platform or community channels

(2) Structure Companion Tool – £198

A digital trading system designed to assist with structured market analysis and decision-making support.

Includes:

  • access to the Structure Companion Tool system

  • setup and usage guidance

  • structured tutor support for correct application of the system

  • community access where applicable

(3) Mastermind + Execution Floor – £999

An advanced educational and execution support program combining structured learning with community-based implementation.

Includes:

  • Mastermind educational framework

  • Execution Floor community access

  • structured implementation guidance

  • tutor support for system application and decision-making structure

4. CONDITIONAL / LEGACY PRICING

From time to time, we may offer promotional or conditional pricing, including:

  • £399 upgrade offers

  • £699 legacy or promotional upgrade offers

These offers are:

  • not guaranteed

  • not permanently available

  • issued at our sole discretion

  • restricted to eligible users or past customers only

Standard pricing is defined in Section 3.

5. ACCESS & DELIVERY

All products are digital services delivered instantly upon purchase.

Access is deemed fully delivered at the time of checkout completion.

By purchasing, you acknowledge that:

  • access begins immediately

  • the contract is fulfilled upon delivery of access

  • no physical goods are supplied

6. ACCESS MODEL (IMPORTANT)

All purchases grant a non-transferable, revocable digital access licence.

This means:

  • you are granted permission to use the service

  • you do not own any system, software, or content

  • access is conditional on system availability and compliance with these Terms

We do not sell ownership or lifetime entitlement.

7. TUTOR SUPPORT

All products include structured tutor support delivered via:

  • Discord community

  • email communication

  • platform-based guidance systems

Tutor support is provided for educational purposes only and includes:

  • system clarification

  • guidance on application of materials

  • structured learning support

Tutor support does NOT include:

  • financial advice

  • investment advice

  • personalised trading instructions

  • guaranteed responses or outcomes

We reserve the right to manage support availability and delivery format to maintain service quality.

8. STRUCTURE COMPANION TOOL (THIRD-PARTY DEPENDENCY)

The Structure Companion Tool is developed, hosted, and maintained by a third-party developer.

Norfolk FX Trader acts solely as a reseller of access.

We do NOT:

  • own or control the source code

  • control hosting infrastructure

  • guarantee uptime or uninterrupted availability

  • guarantee future updates or continued operation

Access depends on third-party systems including TradingView and developer infrastructure.

9. MASTERmind + EXECUTION FLOOR

The Mastermind + Execution Floor is an educational and community-based execution support environment.

It includes:

  • structured training system

  • execution methodology guidance

  • community access

This is NOT:

  • financial advice

  • trading signals

  • managed account service

  • guaranteed income system

We may modify, restructure, or discontinue elements of the program where required.

10. REFUNDS POLICY

All purchases are strictly non-refundable.

Due to instant digital access delivery:

  • no refunds are issued once access is granted

  • no partial refunds are provided

  • all sales are final

By purchasing, you agree that access begins immediately and constitutes full delivery of the service.

11. PAYMENT DISPUTES / CHARGEBACKS

By purchasing, you agree that:

  • access is delivered instantly upon checkout

  • disputes must first be raised via support

  • chargebacks claiming “non-delivery” are not valid where access has been granted

We reserve the right to provide evidence of access delivery in any dispute process.

12. THIRD-PARTY DEPENDENCY

We are not responsible for:

  • developer downtime or changes

  • TradingView platform issues

  • hosting interruptions

  • external system failures beyond our control

13. TERMINATION OF ACCESS

We reserve the right to suspend or terminate access if:

  • these Terms are violated

  • abuse or misuse occurs

  • system integrity is compromised

14. INTELLECTUAL PROPERTY

All content, systems, training materials, and branding remain the intellectual property of Norfolk FX Trader or its partners.

You may not:

  • copy

  • resell

  • distribute

  • share access credentials or materials

15. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

We are not liable for:

  • trading losses

  • financial losses

  • indirect or consequential damages

  • system downtime or third-party failures

All content is provided for educational purposes only.

16. NO GUARANTEE OF RESULTS

We do not guarantee:

  • profitability

  • trading success

  • financial performance

Past performance or examples shown do not guarantee future results.

17. GOVERNING LAW

These Terms are governed by the laws of England & Wales.

8. CONTACT INFORMATION

For support:
📧
sales@norfolkfxtrader.com